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Frequently Asked Questions
Property Performance Group helps landlords establish the true energy performance of their property before spending money on unnecessary improvements.We review the existing EPC, inspect the property, gather supporting evidence and lodge a new EPC based on what is actually present. If the property is still below EPC C, you receive a clear written report setting out the most practical and cost-effective route to reach it.
Our EPC Verification & Optimisation service includes:• A desktop review of your existing EPC• A detailed property inspection• Evidence gathering and measurements• Additional investigation where appropriate• A new EPC assessment and lodgement• A clear written report explaining our findings• Practical advice if further improvements are neededEvery property is different, so the exact investigations carried out will depend on the property and the evidence available.
A standard EPC records the information available at the time of assessment. PPG goes further by reviewing the existing EPC, gathering additional evidence and identifying opportunities that may improve the rating before expensive upgrade works are considered.
No. An EPC rating cannot be guaranteed before the property has been inspected and the available evidence reviewed.Our aim is to establish the most accurate EPC the evidence supports. If the property remains below EPC C, your report will identify the most practical and cost-effective route to reach it.
Not always. Some properties already have accurate EPCs, while others may improve significantly once missing evidence or unrecognised features are identified.If we believe your existing EPC already reflects the property fairly, we will tell you honestly before recommending unnecessary work.
We aim to carry out our assessment without causing unnecessary damage.Where additional investigation is appropriate, such as a borescope inspection, we will explain what is involved and agree it with you beforehand. Any small access point required will be made as discreetly as possible and made good afterwards.
Most property inspections take between one and two hours, depending on the size and complexity of the property.After the visit, we review the evidence, complete and lodge the new EPC and prepare your written report. We will confirm the expected timescale when arranging your appointment.
Not necessarily.Someone will need to provide / arrange access, but this can be the owner, tenant, letting agent, property manager or another authorised person.We will arrange a convenient appointment before attending.
If the property remains below EPC C after the evidence has been reviewed, you will receive a clear written report explaining why.The report will set out the most practical and cost-effective improvements needed to reach EPC C, giving you a clear route you can follow.
Only where they are genuinely necessary.Our approach is simple: investigate first, spend later. We first establish whether existing improvements or property features have been missed before recommending additional work.Any recommendations will focus on practical measures that make a meaningful difference to the EPC rating.
Yes. Property Performance Group carries out the property assessment, gathers the supporting evidence and lodges the new EPC.You will deal directly with us throughout the process.
The easiest way to get started is to send us your property address using our Start Here form, WhatsApp or email.We will review the existing EPC before recommending a visit. If we believe we can help, we will arrange a convenient appointment. If we do not think the service would be worthwhile, we will tell you honestly.No pressure and no obligation.
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